Last Updated: October 10, 2025
Welcome to Hillverra. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
This website is operated by Hillverra Ltd. in the United Kingdom and Hillverra USA LLC in the United States. Throughout the site, the terms “we,” “us,” and “our” refer to Hillverra. By visiting our site or purchasing from us, you engage in our “Service.”
2. Eligibility
By using this site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. Use of our site for illegal or unauthorized purposes is strictly prohibited.
3. Products and Services
All products displayed on the website are subject to availability. We reserve the right to modify or discontinue products without notice. Prices are subject to change at any time but will not affect orders already placed.
4. Orders and Payment
- All orders are subject to acceptance and availability.
- Payment must be made in full before dispatch.
- We accept all major credit/debit cards and PayPal.
- We reserve the right to cancel any order suspected of fraud or unauthorized activity.
5. Shipping & Delivery
We provide free shipping across the UK and USA. Delivery times may vary depending on location and courier availability. For more details, refer to our Shipping Policy.
6. Returns & Refunds
Customers may return unused items within 30 days of delivery in original packaging. Please review our Return Policy for complete details.
7. Intellectual Property
All website content including text, images, graphics, logos, and design are the property of Hillverra and protected by copyright laws. Unauthorized use or reproduction is prohibited.
8. Limitation of Liability
Hillverra shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom and the United States, depending on your region of purchase.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website after any changes constitutes acceptance of those modifications.
11. Contact Information
If you have any questions about these Terms, please contact us at:
- Hillverra Ltd. (UK)
123 Baker Street, London, W1U 6RS, United Kingdom
Phone: +44 20 7946 1234 - Hillverra USA LLC
456 Elm Avenue, New York, NY 10001, United States
Phone: +1 212 555 7890 - Email: support@hillverra.com